Privacy Policy

Last updated: September 7, 2026

This Privacy Policy explains how FOUR ES INDUSTRIAL GROUP INC, operating the UUU brand and the website uuurobot.com (the "Site"), collects, uses, discloses, and protects personal information when you visit the Site, place an order, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact and account information: your name, email address, telephone number, billing address, shipping address, and account details.
• Order and transaction information: the products you view or purchase, order details, delivery information, returns, refunds, and communications relating to your order.
• Payment information: payment method and transaction details. Payments are processed by Shopify and/or our payment service providers. We do not normally receive or store your complete payment card number.
• Device and usage information: IP address, browser type, device information, approximate location, pages viewed, links clicked, and information about how you interact with the Site.
• Communications: information you provide when you contact customer support, submit an inquiry, or otherwise communicate with us.

2. How We Use Personal Information

• We may use personal information to provide, operate, and improve the Site and our services.
• We may process and fulfill orders, payments, shipping, returns, refunds, and customer support requests.
• We may communicate with you about orders, account activity, products, services, and important updates.
• We may send marketing communications where permitted by law and in accordance with your preferences.
• We may help protect the security and integrity of the Site, detect fraud, and prevent unauthorized activity.
• We may comply with legal obligations and enforce our terms, policies, and agreements.
• We may analyze usage and improve our products, content, and customer experience.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand traffic and usage, provide relevant features, and measure marketing performance. You can control cookies through your browser settings and, where available, through the privacy choices tools on the Site. Disabling some cookies may affect Site functionality.

4. How We Share Personal Information

We may disclose personal information to service providers that help us operate our business, including Shopify, payment processors, shipping and delivery providers, technology providers, analytics providers, customer support providers, and marketing providers. We may also disclose information when necessary to comply with law, respond to lawful requests, protect our rights or safety, investigate fraud or security issues, or in connection with a business transfer such as a merger, sale, or restructuring.

We do not authorize third parties to use personal information for purposes unrelated to providing their services to us, except as permitted by law or with your consent.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and tax records, resolve disputes, enforce our agreements, comply with legal obligations, and protect our legitimate business interests. Retention periods may vary depending on the type of information and the reason it was collected.

6. Your Choices and Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. You may also unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. You may submit a privacy request using the contact details below. We may need to verify your identity before completing a request, and some rights may be limited by applicable law.

If you visit the Site with a recognized privacy preference signal enabled, we will handle that signal as required by applicable law. You can also visit our Your Privacy Choices page for available choices.

7. International Processing

We are based in the United States, and our service providers may process personal information in countries other than the country where you live, including the United States. Where required by law, we use appropriate safeguards for international transfers and processing.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Site is not directed to children who are not legally permitted to make purchases. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so that we can review and take appropriate action.

10. Third-Party Links

The Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review their privacy notices before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated version on this page and revise the "Last updated" date. Your continued use of the Site after an update means that you have read the updated policy.

12. Contact UUU

We aim to respond to all inquiries within 24 business hours.
Reply time: 9am to 6pm, Monday to Friday (Eastern Time, excluding public holidays).
Email: support@uuurobot.com
Phone: 307-346-5335

Business Information
Company: FOUR ES INDUSTRIAL GROUP INC
Address: 250 W 34TH ST STE 2015, NEW YORK, NY 10119

Note: UUU is a brand of FOUR ES INDUSTRIAL GROUP INC. The address above is our registered business address and is not a return address.